Effective Date: 1st June 2025

Your privacy is very important to us. This policy explains what information we collect, how we use it, and your rights regarding that information on our website.

1. Who We Are

This website is operated by Bertie’s Interesting Quizzes.

2. Information We Collect

We collect information to process your orders and improve your shopping experience.

• When you make a purchase: We collect your name, billing address, shipping address, email address, phone number, and payment details (handled securely by our payment processor, we do not store your full payment card details). This data is collected via WooCommerce, our e-commerce platform on WordPress.
• When you visit our site: We use Google Analytics to collect anonymous information about how you use our website (e.g., pages visited, time spent). This helps us understand what content is popular and how to improve our site. Google Analytics uses cookies (see below).
• Other interactions: If you contact us via email, we will keep a record of that correspondence.

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your order (e.g., confirmations, issues, refunds).
• To improve our website and services based on usage trends (via Google Analytics).
• To respond to your inquiries and provide customer support.
• To comply with legal obligations.

4. How We Share Your Information

We respect your privacy and do not sell your personal data to third parties. We may share your information only with:

• Service Providers: Third-party companies that help us run our business, such as payment processors (e.g., Stripe, PayPal), and Google Analytics for website analytics. These providers only receive the information necessary to perform their services.
• Legal Requirements: If required by law, we may disclose your information to authorities, but only if they ask very nicely.

5. Cookies

Our website uses cookies (which are small text files stored on your device) to:

• Enable shopping cart functionality (WooCommerce).
• Remember your preferences.
• Help Google Analytics track anonymous usage data.

You can manage or disable cookies through your browser settings, but please note that some parts of our website may not function correctly if cookies are disabled.

6. Your Rights

You have rights regarding your personal data, including the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccurate information.
• Deletion: Request that we delete your personal data (subject to legal obligations).
• Object: Object to certain processing of your data.

To exercise these rights, please contact the site administrator.

7. Data Retention

We keep your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For order information, this typically means keeping it as long as your account is active or as needed to provide services, resolve disputes, and comply with legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact the site administrator.